Contacting Cosmic Updates-Made Simple.

Cosmic Updates makes reaching out easy! Below are are a couple simple ways to contact us with any questions, issues, or just letting us know how we are doing.

You can reach out to us by submitting a request at our Help Center or emailing us at help@cosmicupdates.com. 

• Utilizing our Help Center:
  • Log into your Cosmic Updates' Help Center account. 
    • In the Help Center, click Submit a request at the top of the page.
    • If you are in need of, you can add a CC email address to copy a user on the ticket.
    • Enter a subject and describe the issue you are experiencing.
      • As you enter a subject, a list of suggested articles in our knowledge base may appear. You can click on one of the articles instead of submitting the request. These articles can usually solve the issue, if this is not the case continue on to the next steps.
    • Add any attachments.
      • The file size limit is 7 MB.
    • Click Submit.
• Emailing Cosmic Updates directly:
  • You can email us directly at help@cosmicupdates.com.