Trouble Logging Into Your Account

If you are experiencing trouble logging into your account, or if you are receiving an "error" message, please follow the steps below.

                       *Please Note: Your account is automatically created at the time of your purchase and you should already be logged in. However, if you log out, haven't accessed your account in a while, received an "error" message. or you receive a request to log in again you will need to reset your password.

• Enter the email address that you used at the time of purchase.
  • • • • • • If you used PayPal to purchase your product you may need to try the email associated with your PayPal account if the original email does not work. You can read more about why this may occur here: I Made A Purchase, But Never Received My Order.
• Click on "Forgot Your Password?" and reset with a password of your choice.

Once you have completed these simple steps, you should not have any issue accessing your account and products.

If you do have any questions or concerns, please contact our support team at help@cosmicupdates.com.